Meteor Space

Meteor Space operates from a state-of-the-art facility in Northern Ireland of more than 275,000 sq ft. They are warehousing specialists, handling storage, order fulfilment and distribution so their clients do not have to manage a supply chain themselves.

Their client base runs from multinationals to local independents, which is precisely what makes the operation difficult: every account arrives with its own expectations.

Before Canary7, Meteor Space had worked through a number of different warehouse management systems. None of them gave them what they actually needed.

With a client base that diverse, they needed to run the warehouse differently for each customer — different handling, different priorities, different paperwork. Most systems assume one way of working and make you bend every client to fit it.

Automation was the second problem. None of the systems they had used offered a way to automate warehouse operations, so growth meant more people rather than more throughput.

Canary7 gave Meteor Space the freedom to configure the warehouse per client rather than forcing one process across the whole floor.

The system was live out of the box, which meant time went into fulfilling orders rather than into an implementation project.

With automation in place, the operation could grow without the headcount growing at the same rate — which is the difference between taking on a new client and being able to afford to.