Solutions
Order Management System
Orders arrive from a website, a marketplace, a trade counter and an ERP, and every one of them expects something slightly different. Canary7 brings them into a single queue and gets them out of the door.
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The Basics
What Is An Order Management System?
An order management system (OMS) captures orders from every channel you sell through, decides how and where each one should be fulfilled, and tracks it through to delivery and any return that follows.
The lifecycle it owns is capture, validate, allocate, fulfil and close. Orders arrive from a website, a marketplace, an ERP or a trade counter; the OMS checks them, decides which stock and which site should service them, releases the work, and closes the loop when the customer has it.
What separates an OMS from a shopping cart is allocation. A cart takes the order. An OMS decides what happens to it.
What separates an OMS from a shopping cart is allocation. A cart takes the order. An OMS decides what happens to it.
OMS Or WMS?
Order Management System
Owns the order. Where it came from, what it needs, which site fulfils it, when it must leave, and what happens if it comes back.
Warehouse Management System
Owns the building. Where stock sits, how it is picked, how it is packed and how it gets on the van.
What It Does
Order Management System Features
Goods In & Putaway
Book stock in against the PO, capture batch, serial and expiry, and direct it to the right location.
Real-Time Inventory
One stock figure across every location, site and client, updated on every scan rather than overnight.
Picking Strategies
Single, batch, cluster and zone picking, with routes that cut walking distance on every wave.
Packing & Verification
Scan-to-verify before anything is sealed, so the wrong item cannot leave the building.
Despatch & Carriers
Rate shopping, label generation and tracking across your carrier accounts from one screen.
Multi-Site & Multi-Client
Run several warehouses and several clients from one system, with data kept apart.
Ecommerc
Built For Where The Orders Actually Come From
Ecommerce order management is not the same job as processing a purchase order. Volumes are higher, lines are shorter, customers watch the tracking, and one mispick costs a review.
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Multi-site routing to the location that can fulfil
Priority set by carrier cut-off, not arrival order
Live stock published to every channel to prevent overselling
Single-line orders batched for speed, multi-line picked accurately
Branded packing slips and despatch notes per channel or client
Throughput
Waves That Reflect The Day You Are Having
Canary7 chooses how to group orders based on what is in front of you — single, batch, cluster or zone — rather than running the same wave shape regardless.
Short-pick handling that reallocates automatically
Priority by cut-off, SLA or client
One wave across several clients without extra walking
Who It Is For
Built Around Two Kinds Of Operation
Complex 3PLs
Multiple clients under one roof, each with their own stock, rules, rate cards and SLAs.
ERP Users
Running SAP Business One, Acumatica or GenetiQ? Canary7 takes the warehouse and reports back.
FAQ
Common Questions
Is this a separate system from the WMS?
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No. Order management and warehouse management are the same platform, which is why an order can be received, prioritised, picked and despatched without handing data between systems.
Which sales channels do you connect to?
Shopify, Amazon, WooCommerce, eBay and others, alongside ERP order feeds and EDI for trading partners who require it.
Can different clients have different order rules?
Yes. Picking strategy, packing rules, paperwork and carrier preferences are set per client, which is how our 3PL customers run.
What happens when stock runs short mid-wave?
The order is reallocated automatically rather than sitting in a tote waiting for someone to notice.
Do you handle returns?
Yes, with condition codes and putaway, so returned stock becomes sellable again rather than sitting in a corner.
Book a demo
Book Your Free Demo Today
Thirty minutes, built around your warehouse and how it actually runs. Bring your most complicated client setup or your ERP requirement, and we'll show you how Canary7 handles it.
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A walkthrough of your workflows, not a generic tour
Straight answers on what integrating your ERP involves
Realistic timelines and pricing before the call ends
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We'll Come And Walk Your Floor
Some operations make more sense in person than on a call. We carry out on-site evaluations across Ireland, the UK and North America — walking your process with you, seeing where the time goes, and telling you what we'd actually change.
Tell us about your operation and we'll let you know whether a visit makes sense.
Tell us about your operation and we'll let you know whether a visit makes sense.
Enquire About A Site Visit
