E-Catering

Founded in 2011, E-Catering set out to disrupt the catering equipment market with high-quality products, strong service and reliable distribution. Based in the North East of England, they have become a go-to name for commercial kitchens across the UK.

Their warehouse runs on a tight-knit team of eight skilled operatives, whose expertise is what keeps orders accurate and on time.

As E-Catering grew their ecommerce business, efficient and accurate warehouse operations became a priority rather than a background concern.

After implementing Acumatica as their ERP, it became clear the standard Acumatica warehouse module was not the right fit for their particular picking and packing processes. The limitations created friction day to day and risked showing up in the customer experience.

Looking for something more tailored, E-Catering were referred directly to Canary7 by the Acumatica team — who recognised the need for a warehouse system that could adapt to specific workflows and a growth trajectory.

After evaluating options with input from their Acumatica partner, E-Catering chose Canary7 for its flexibility, and for supporting their existing warehouse structure rather than requiring them to reshape their processes around a rigid system.

The approach mattered as much as the software: a consultative, user-first process that took time to understand how E-Catering actually operate before deciding what a good fit looked like.

Seamless implementation — quick, smooth setup with minimal disruption to daily operations.

‍An intuitive interface — easy for a small team to learn, so onboarding was fast.

‍Built to scale — flexible enough to evolve as the business grows.

‍Reliable support — a responsive, knowledgeable team at every step.