How E-Commerce Businesses Can Scale Faster with Canary7 WMS and Acumatica!

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“Having the right warehouse management and order fulfillment tools in place is crucial for e-commerce businesses who want to meet demand at scale.”

As online shopping continues to dominate retail, the need for a robust e-commerce warehouse management system (WMS) and e-commerce order management solution has never been greater. In this guide, we’ll explore how Canary7 WMS and Acumatica can help e-commerce businesses streamline their operations, increase shipping speeds, and scale up fulfillment to handle any volume of orders.

Scaling Order Management Efficiency

Managing high volumes of incoming orders is one of the biggest challenges that arises as an e-commerce business grows. Without the right e-commerce order management solution in place, processing times can blow out and customer satisfaction starts to slip.

Automating Workflows with Acumatica

Acumatica is a fully-featured ERP platform that provides powerful order management capabilities integrated with financials, inventory, and CRM functions. When paired with Canary7’s WMS, it allows e-commerce businesses to automate many time-consuming tasks.

Order workflows can be configured to automatically generate picking and shipping documents, update stock levels, and trigger warehouse tasks like replenishing inventory. Customizable screens and dashboards give staff a centralized view of all orders, products, customers and stock visibility for faster order processing.

Streamlining Transactions

Acumatica also streamlines transactions with key e-commerce order management system’s features like built-in Payment Processing (through PayPal or alternative gateways), shipping label printing, returns management and automated invoicing.

This removes manual data entry and re-keying of orders, freeing up time spent on value-added tasks instead. Integrations with major carriers like UPS and Fedex ensure shipping details are automatically sent to couriers.

Gaining Visibility and Control

By bringing together data on orders, inventory levels, customer accounts and more – Acumatica gives e-commerce businesses powerful real-time visibility and control over their fulfillment operations.

It empowers them to monitor KPIs, catch potential issues before they impact customers and make data-driven decisions that boost efficiency at every step of the order cycle.

Optimizing Warehouse Operations

As order volumes scale upwards, the strain on warehouse operations and resources also increases exponentially if processes aren’t optimized. This is where e-commerce warehouse management software prove their worth.

Addressing Challenges with Canary7 WMS

Canary7 is a fully-featured e-commerce warehouse management system (WMS) that helps businesses tackle common challenges as they grow:

  • Inaccurate/Outdated Inventory Records: Canary7 provides real-time visibility of all stock on hand, in transit and on order for the most up-to-date view.
  • Errors During Order Fulfillment: Features like automated picklists, bin slotting and barcode scanning help catch errors early.
  • Inflexible Workflows: Businesses can easily configure workflows for different orders, products or seasonal peaks.
  • Bottlenecks and Inefficiencies: Role-based dashboards give managers insight to optimize workflows, layouts and labor allocation.
  • Scaling Space and Equipment: Canary7 scales to support additional facilities, equipment like conveyors or robots as needed.

Improving Accuracy and Productivity

By ensuring staff are picking the right items efficiently, Canary7 WMS helps businesses fulfill orders accurately the first time. Studies also show it can boost overall warehouse productivity by 10-30% through features like:

  • Zone Picking for faster consolidated order fulfillment
  • Voice-Directed Picking for 100% accuracy confirmation
  • Labor Management tools to track KPIs and incentivize workers
  • Paperless workflows by replacing physical paperwork
  • Automated put-away and replenishment processes

This translates directly to reduced fulfillment costs, faster order processing times and better on-time shipping rates – even as volume increases.

Accelerating Shipping Performance

Delivering orders on-time is crucial for customer satisfaction as e-commerce businesses scale, so integrating fulfilment with optimized carrier selection and shipping is key.

Synchronizing Systems for Seamless Shipment

Canary7 is fully integrated with Acumatica allowing order status updates to flow between the two systems automatically. As soon as an order is ready, packing slips and labels can be printed directly from Canary7 or via the Acumatica dashboard.

Detailed tracking data like weight, dimensions and Hazmat attributes also sync to Acumatica to ensure cost-effective carrier selection. Integration with major carriers like UPS, Fedex, USPS and DHL then sends tracking details back to notify customers.

Optimizing the Shipping Experience

By combining packstation automation, multilevel sorting and scale integrations, Canary7 takes shipping accuracy and speed to the next level. Features like:

  • Batch Label Printing: Speeds up printing for multiple orders at once
  • Split Shipping: Automatically separates large orders across carriers
  • Rating Engine: Finds the lowest cost delivery option
  • Analytics: Tracks on-time shipping performance over time

Give e-commerce businesses tighter control of the entire fulfillment lifecycle from order to delivery. They can reliably meet or exceed customer expectations for shipping, no matter the volume.

Scaling Financial Management

While order and warehouse management systems might seem like the main focus, scaling also requires tight integration with financial processes to maintain operational control.

Boosting Financial Visibility

Acumatica ensures e-commerce businesses have full visibility into real-time P&L, margins and cash flow as they expand order throughput. Key benefits include:

  • Automated Invoicing: Invoices can fire off and integrate with payment processors as orders ship.
  • Expense Tracking: Labor, material and overhead costs across all facilities are recorded centrally.
  • Inventory Costing: FIFO, weighted average or standard costing methods keep stock costs accurate.
  • Multi-entity Management: Supports operations across countries seamlessly through its multi-book capabilities.
  • Financial Reporting: Pull insightful reports on orders, shipments, sales and more when needed for analysis.

Maintaining Financial Governance

Financial Governance

ERP tools also strengthen financial controls as manual spreadsheets give way to increased automation, helping prevent issues down the line. Acumatica enforces features like:

  • User Roles: Granular permissions control data access for accounting, purchasing etc.
  • Approval Workflows: Ensure compliance by routing transactions or changes for management sign-off.
  • Audit Trails: Track all changes made to records to address issues quickly if they arise.

This level of visibility and governance empowers businesses to scale with confidence their processes can support higher volumes responsibly.

Implementation, Support and Beyond

Implementing new technology platforms is a big step, so choosing the right provider is important for long-term success.

Getting Set Up for Success

Canary7 and Acumatica work together through a structured implementation approach including:

  • Dedicated Project Manager: Oversees the entire process from planning through to go-live support.
  • Data Migration: Gets your order history, inventory, GL accounts copied over quickly and cleanly.
  • Configuration & Testing: Subject experts setup workflows, security and integrations correctly.
  • Staff Training: On-site and online training ensures your teams are upskilled.
  • Go-Live Support: Post implementation remote assistance for continued smooth operations.

Maintaining Momentum

Even after going live, both providers remain dedicated partners through ongoing support programs including:

  • 24/7 Phone/Chat Support: Quick assistance is always at hand should any issues arise.
  • Monthly Releases: Continual feature enhancements and improvements at no extra cost.
  • Steady Updates: Free patches, hotfixes and upgrades keep systems optimized securely.
  • Community Resources: Access exclusive guides, forums, Slack channels for peer-to-peer learning.
  • Professional Services: Trained consultants can also tackle any customizations as you evolve.

This commitment ensures e-commerce businesses have all the enablement they need to keep operations humming seamlessly as volumes increase exponentially in the months and years ahead.

Scaling Your E-Commerce Vision

For any business pursuing ambitious growth through e-commerce, having a best-in-class technology partner on your side makes all the difference.

By streamlining ordering, fulfillment, warehousing, shipping, financials and more through the power of Canary7 WMS and Acumatica ERP – you gain the tools needed to accelerate scaling to new heights whilst maintaining efficiency, transparency and control over operations at every step of the process.

Whether you have just started your e-commerce journey or are an established brand looking to skyrocket, this complete solution from order processing through to last-mile logistics on a unified platform empowers you to smoothly and confidently scale up fulfillment to handle any demand the future may bring.

Take the first step towards optimizing your e-commerce processes and ability to scale by contacting Canary7 today for a personalized demo. We’d be happy to help you envision what’s possible and answer any questions!

Namrata Chawla

Namrata Chawla

Author

UPDATED ON: 17th October 2024

Namrata Chawla, a professional writer, crafts compelling weblog content on warehouse management, inventory control, logistics, and beyond. With a wealth of experience in this niche, she's dedicated to delivering unique, informative, and top-tier posts. Her commitment to exploration ensures fresh perspectives in each insightful blog post.

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