FunStuff Success Story
We have found the Canary7 software solution a game changer as it allows us to track all our sku's from when they land into the warehouse day 1, right through to the end of the customer journey.
Finally, because of this we have become a company that is more data driven due to the provision of more insight into our product offerings.
We would have no hesitation in recommending the Canary7 solution for all your fulfilment needs.
About the company
Funstuff was established in Limerick, Ireland in 2010 as a 100% Irish-owned company!
They have become one of the best leading suppliers in Ireland and the United Kingdom for kids electric, pedal ride on cars and various outdoor toys.
They currently deliver nationwide to Ireland and the United Kingdom, however, their mission is to become the best leading e-commerce outdoor toys store in the whole of Europe.
The challenge and results
As one of the top outdoor toys suppliers in Ireland and the United Kingdom, fulfilment operations at Fun Stuff can become quite challenging to perfect. This is especially during peak season when the demand for their products is at its all-time high so to prepare they have to properly gauge customer demand and forecast their sales. Prior to using Canary7, they weren’t equipped with the right technology that could help them get that level of insight into their inventory, fulfilment, and sales activities. But luckily, Canary has enabled them to forecast demand as accurately as possible, which helps them in devising the perfect strategy.
At Fun Stuff, they strive to provide their customers with a stellar shopping experience, which is why they wanted their order processing to be efficient and free from any inaccuracies. FunStuff promise their customers lightning fast deliveries so speed is a defining factor for their brand. Due to Canary7’s warehouse and order management solutions, they are able to offer exactly that. It has allowed them to bring speed and efficiency to all their processes, and their productivity has been at peak ever since we have started using Canary7.
In addition, FunStuff was having hassle when it came to dealing with returns and refunds for large volume of orders. After using Canary7, they were able to optimise their reverse logistics to be smooth, seamless, and a breeze to get through. They can now expertly handle all the returns and refunds that come their way and maintain 100% customer satisfaction while doing so.
Canary7 has allowed us to rethink our business processes and strategies and put in the work needed to turn Fun Stuff into a success story. It is an integral part of our operations, and we would recommend any and all eCommerce ventures to give Canary7’s software solutions a shot because they truly have the ability to take your business to the next level.